Frequently asked questions(FAQ)

 

General

Our virtual reality workshops are suitable for K1- K12 and above. We predominately work with all of classes in a day.  Ask a member of the Learn VR team for what we recommend.

We like to deliver a minimum of four workshops in a day and a maximum of eight.

In a typical day, we deliver our workshops for a total of four to five hours. This time can be distributed across classes as you see fit. We do however recommend workshops only lasting for a maximum of 50 minutes.

Employees often learn from each other, and a majority of learning in an organization is informal learning – or learning in the flow of work. It’s important to encourage and capture organization-wide collaboration for increased productivity, social learning, and cross-team communication. 

A modern learning software should encourage collaborative learning – the ability to follow and share colleague updates, join communities, discuss projects and learning, and share appreciation and knowledge across multiple teams. As employee expectation and required skills shift, it’s important to capture informal learning, and drive increased adoption of a common learning system with modern capabilities.

We do not offer free trials. If you purchase and decide within 30 days that LearnDash isn’t going to be the right fit for your project, you are eligible for reimbursement per our refund policy.

All we ask is that if you do encounter a roadblock that you reach out to our support team so that we can provide assistance ?.

All customers receive access to start-up guides, documentation, community forums, and help desk via the LearnDash Support site. Please see our Support Policy for additional details.

We offer 24/5 support primarily via forums and email, which we have found to be the most efficient means for both our customers and our support staff.

By default, all web pages are served using HTTPS. Our Amazon cloud infrastructure is hosted in a virtual private cloud. All personal passwords are encrypted. Our e-commerce integration is PCI compliant, and financial data never even touches our servers.

 All access to files, such as images and videos, are via URLs that are individually encrypted for each user to prevent unauthorized sharing of resources. Our database is encrypted at rest.

Absolutely! You can get a share link for each course that allows an end-user to complete it without having to register first.

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